Skip Controller-North London

The Role:
We are seeking a highly driven individual to manage the daily operations of our Skip and Hook Loader services. As a Skip Controller, you will play a crucial role in ensuring that our services are delivered promptly and compliantly, supporting our commitment to excellent customer service.

Key Responsibilities:
· Operational Management - Oversee daily operations of Skip and Hook Loader dispatch and retrieval.
· Customer Service Excellence - Ensure all deliveries, exchanges and collections are executed efficiently, on time, and to the satisfaction of valued customers.
· Compliance and Safety - Maintain strict adherence to Transport Legislation, the working time directive, and safety standards, including the enforcement of PPE compliance among team members.
· Problem-Solving - Address and resolve operational challenges through effective problem-solving and independent decision-making skills.
· Quality Control - Drive the performance of the team by maintaining high operational standards and making key decisions swiftly.



Candidate Characteristics:
· Experience - Proven background in transport coordination or a similar role within the waste management/recycling sector.
· Skills - Quick and willing learner, able to take direction and work confidently under pressure.
· Characteristics - Strong problem-solving abilities, attention to detail, and capacity for lateral thinking.
· Leadership - Strong character with the ability to ensure team adherence to all company standards and regulations.
· Passion - Genuine enthusiasm for driving operational excellence and delivering superior customer service.

What We Offer:
· Competitive Salary Package - Attractive terms of employment tailored for the right candidate.
· Company Vehicle - Available based on meeting certain criteria; details to be discussed during the interview.
· Career Growth - Progressive work environment with substantial opportunities for professional development.